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Return policy

Last Updated: 09/02/2026


1. Return Eligibility

Returns are accepted only if:

  • Product is damaged

  • Wrong item received

  • Manufacturing defect exists

Product must be unused, uninstalled, and in original condition.


2. Non-Returnable Items

  • Installed or used electrical products

  • Custom or special-order items

  • Products without original packaging or invoice


3. Return Timeframe

  • Return request must be raised within 3 days of delivery


4. Return Process

  • Contact us via email or phone

  • After approval, return instructions will be shared

  • Product inspection is mandatory


5. Return Shipping

  • Company bears shipping if error is ours

  • Customer bears shipping for customer-initiated returns


6. Replacement

  • Replacement may be offered instead of refund (subject to availability)


Contact

📧 info@jjelectrics.in
📞 +91 63535 51671